International · Beijing Puhua
Payment & Deposits
Before making a payment, ask for written details of the charges, accepted payment methods and any deposit terms. This helps you plan your budget and understand what each payment covers.
Ask about payment arrangements
Clarify the payment schedule
Ask whether a deposit is required to confirm a booking and when further payments would be due. Request the amount, currency and the services it relates to in writing. Payment arrangements may differ between consultations, investigations, procedures and inpatient care.
Check practical details
Confirm the accepted payment methods, any bank or currency-conversion charges and how a receipt will be issued. Use payment instructions verified through the hospital’s published contact channels. If an insurer or another organisation is paying, clarify which approvals or guarantees must be received first.
Understand changes and balances
Ask how additional services, changes to the care plan and unused deposits are handled. Review the applicable cancellation and refund terms before paying. At the end of care, request an itemised statement and clarify any outstanding balance or documentation needed for reimbursement.