Booking · Beijing Puhua
Reschedule or Cancel
If your plans change, contact the team as soon as possible with your booking details. Early notice helps the team explain your options and check availability for a replacement appointment.
Change an appointment
Identify your booking
Provide your name, booking reference if available, the appointment date and the department or clinician. State clearly whether you want to cancel or move the appointment. Avoid sending unnecessary medical information; the booking details and a reliable contact method are normally enough to start the request.
Request a new date
If you need to reschedule, suggest a few alternative dates and mention any connected tests, procedures or travel plans. A change to one appointment may affect the sequence of your care. Ask the team to review any linked arrangements before you accept a new date.
Confirm the change
Check that the cancellation or replacement appointment has been acknowledged. Ask whether any notice periods, charges, deposit terms or preparation instructions apply to your booking. Do not assume the original appointment has been changed until the team confirms the updated arrangement.